Frequently
Asked Questions
Is there Satellite TV in all rooms?
Yes, The 3 Star Firenze Hotel in Venice offers a choice of international channels such as CNN and BBC World as well as satellite radio and hi-fi system.
Is there a reliable Tourist Information Service nearby?
The Firenze Hotel's expert Concierge staff have extensive knowledge
of Venice and its many treasures and are on hand to give you all
of the information you require. See our Services
page for details of free excursions and City Tours.
Does the hotel have Sauna/Gym facilities and/ or a swimming pool?
Unfortunately not, but again, our Concierge will be able to assist you in finding these services around the city.
What time is check in/out?
Guests can check in after 1 pm. Check out is by 11 am.
Is breakfast included? What kind of breakfast?
The price includes breakfast but not lunch and dinner. The Firenze Hotel in Venice, offers a rich continental buffet breakfast in our elegant Breakfast Hall.
What languages are spoken in the hotel?
English, French and German.
Do you have rooms for smokers?
Certainly, smoking rooms are available upon request when booking.
Do you have a private garage?
At Piazzale Roma we can arrange private secure parking for you at a discount rate. From here the hotel is a water taxi or water bus ride away.
Are pets welcome?
Yes, small animals.
Are all the rooms Air Conditioned? Is there an extra charge for this?
Yes, during the spring and summer, at no extra charge.
Do any rooms have balconies?
Yes, some rooms on the 4th floor have private balconies with views over St Mark's Square. (Subject to availability).
Is there Internet Access in the hotel?
Yes, you can connect your modem and laptop from your room.
How many floors are there? Is there a lift?
The hotel occupies 4 floors, served by a lift.
How far is the nearest point of water transport?
About 5 minutes walk to the waterfront is San Marco Vaporetto (Waterbus) Station.

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